Due to the ongoing problems we are experiencing with Seagate and some Maxtor drives, we would like to elaborate on the issues, so that users can make informed choices when purchasing new drives. Despite any problems with these drives, we are able to perform Seagate data recovery.

Seagate says they’ve isolated a ‘potential firmware issue.’ They say there’s ‘no data loss associated with this issue, and the data still resides on the drive;’ however, ‘the data on the hard drives may become inaccessible to the user when the host system is powered on.